CSTAR Term and Conditions


CONTACT: Please visit www.CSTARInternational.com, https://www.instagram.com/cstarinternational/, call CSTAR International at 914-340-1155 or contact us via email at cstarcares@cstarinternational.com.com

IDENTIFICATION: Guests are required to make reservations in the full name that is listed on his/her government document they will use for travel. If you need to make any changes to a name after travel documents have been issued, clients will be responsible for all name change fees, if applicable.

REFUNDS: All deposits are non-refundable.

PASSPORTS AND VISAS: Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or a visa agency to determine whether any visas or passports are required. Passports are required to be valid for at least 6 months after the date of travel. Some countries require a full blank “VISA” page in the passport for stamping purposes. Any information provided on travel description pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements. We strongly suggest all cruise passengers have a valid passport in their possession while cruising.

MEDICAL TRAVEL PROTECTION: You will be required to have medical travel Protection to cover your surgical procedure while on your surgical journey, and/or tour and this cost is included in the full price of your surgical journey, and/or tour. If you would like to purchase additional insurance that will cover you for up to 6 months after your procedure and once you are back in the United States, we have partnered with a company that will allow you to purchase additional insurance. This information can be provided upon request.


DEPOSIT: A deposit is due at the time of reservation. All deposits are non-refundable and non-transferrable.

PAYMENTS: The cost of our services is for pre-paid, non-refundable reservations only. The remainder of the cost for the surgery package, and/or tour will be due 30 Days before Surgery, NO EXCEPTIONS. The $600 deposit fee will be deducted from the full cost for the surgery package, and/or tour and this is subject to change. The total cost of the packages is non-negotiable.

FORM OF PAYMENT: Major credit cards, PayPal, bank transfer, or debit cards can be used to pay for your surgery tour. All debit/credit card charges will be the responsibility of the client. There is a $50 fee for all dishonored transactions.

CANCELLATION: Once a deposit has been made, cancellations will be accepted up until 2 weeks before you leave for the tour. Any monies you have paid above the deposit will be refunded to you. YOUR DEPOSIT IS NON-REFUNDABLE.

In case of a medical issue that prevents you from having surgery after arrival, you are entitled to a full refund from the recovery house, and 85% of surgery costs not including the deposit. (Subject to individual doctor regulations. All monies will be returned by the doctor and recovery houses, NOT CSTAR International.)

In case of cancellation of surgery before departure, you are entitled to a refund minus the non-refundable deposit. Please allow 7-30 days for a refund to be reflected in your account.

Any debit/credit card or bank fees already implemented or required will be deducted from all refunds.

If you leave the recovery house before your contracted discharge date, there is NO refund of unused days. (Subject to individual recovery house regulations). Email your cancellation request to cstarcares@cstarinternational.com with your full name.


You agree to allow the sponsors to pay all providers directly on your behalf.
By placing your deposit, you are agreeing to our terms and agree that you are healthy enough to participate in the tour and have elective surgery. It is extremely important that you consult with your Primary Care Physician (Hereinafter PCP) and get the necessary tests done PRIOR to traveling. Your hemoglobin level MUST be over 13. Your BMI level should be under 32.

RELEASE FROM LIABILITY: CSTAR International, and their shareholders, directors, officers, employees, and affiliates, (collectively “The Sponsors”) does not own or operate any entity which is to or does provide goods or services for your trip including, for example, ownership or control over Recovery facilities, airline, vessel, bus, van or other transportation companies, local ground operators, providers or organizers of optional excursions or equipment used thereon, food service or entertainment providers, etc. All such persons and entities are independent contractors. We are independent contractors not agents, representatives, or employees of ANY recovery home in question nor are we employees of the doctors in our network. As a result, The Sponsors are not liable for any negligent or willful act or failure to act of any such person or entity, or of any other third party. Without limitation, The Sponsors are not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof or for any other cause beyond the direct control of The Sponsors. In addition, I release The Sponsors from its own negligence and assume all risks thereof.

ASSUMPTION OF RISK: I am aware that travel such as that I am undertaking involves hazardous activities, with a risk of illness, injury, or death which may be caused by forces of nature, animals, insects or flora, the negligence of The Sponsors, or other persons and companies known or unknown, or of the willful or criminal conduct of third parties. I am aware that weather conditions may be severe, adverse, and/or unpleasant. I am also aware that medical services or facilities may not be readily available or accessible during some or all of the time during which I am participating on the trip. In order to partake in the enjoyment and excitement of this trip, I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I hereby accept and assume full responsibility for any and all risks of illness, injury, or death and of the negligence of The Sponsors and agree to hold harmless and release The Sponsors from claims of third-party negligence.

I understand the physical requirements of the activity in which I will be participating, and I currently have no known physical, medical, or mental condition which would impair my ability to participate in this tour or my safety in this activity, and I am willing to assume all risks that may be created, directly or indirectly, by any such condition. I hereby authorize The Sponsors or my local ground handler or others to arrange for any emergency medical treatment and hospitalization as may be necessary for me because of participation in this activity without my further consent.

BINDING ARBITRATION: I agree that any dispute concerning, relating or referring to this Agreement, the brochure, or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then-existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) New York law and will take place in White Plains, NY. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionably, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. Please understand that by agreeing to these terms and conditions, you (and we) are waiving our right to a trial by jury.

VOLUNTARY PARTICIPATION: I acknowledge that I have voluntarily applied to participate in the tour designated on this application (or a tour which I may change to) and that I have read the description of the trip as it appears in the current www.CSTARinternational.com website relating to the trip, together with all information contained in this application. I am voluntarily participating in this tour with knowledge of the hazards involved.

KNOWING AND VOLUNTARY EXECUTION: I have carefully read these Terms and Conditions and the booking information sections of this document, and fully understand its contents. I am aware that this is a release of liability and a contract between myself and CSTAR International and agree on my own free will. By signing, I agree to these Travel Terms & Conditions and The Sponsors’ Release from Liability, Assumption of Risk, and Binding Arbitration Clause.

PHOTOGRAPHIC RELEASE: The Sponsors may take photographs or videos of its trips and trip participants grant The Sponsors permission to do so and for it to use same for promotional or commercial use without payment of any compensation to the participant.

USE OF WEBSITES: https://www.CSTARcares.com, https://www.CSTARinternational.com, https://www.recoveryandretreats.com, Agreement between Customer and CSTAR International: https://www.CSTARcares.com,https://www.CSTARinternational.com, https://www.recoveryandretreats.com is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of https://www.CSTARcares.com, https://www.CSTARinternational.com, https://www.recoveryandretreats.com constitutes your agreement to all such terms, conditions, and notices.

LIABILITY DISCLAIMER: The information, products, and services published on this web site may include inaccuracies or typographical errors. Changes are periodically made to the information which appears here. The content of this site is not guaranteed to be complete, accurate, or available and may be changed at any time without notice. The Sponsors may make improvements or changes on this website at any time. In no event shall The Sponsors be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website, or for any information, products, and services obtained through this website, or otherwise arising out of the use of this website.

I agree to the terms & conditions. I understand all payments to CSTAR International are non-refundable and non-transferrable. I further acknowledge that I have been advised to purchase travel insurance to protect my investment.

Signature is required.
Signature of individual or Legally Authorized Representative
Please put the date you sign the agreement